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Website Privacy Policy

The purpose of this privacy policy is to let users of the Hearing New Zealand website (the “Site”) know when we collect personal information and what we do with it. We do not use, share of transfer personal information in connection with the Site except as set out in this policy.

Collection, Storage and Use

Use of personal information

We will only use personal information provided for the purpose of administering, evaluating and improving the Site, improving our services and communicating with you.

Security of information

Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information that is transmitted to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.


Feedback is important and is used to evaluate and improve the Site. If you provide feedback on the Site directly to Hearing New Zealand, via the contact us page, that feedback will be sent to appropriate Hearing New Zealand staff.

Statistical Information and Cookies

We may collect statistical information about your visit to help us improve the Site. This information is aggregated and non-personally identifying. It includes but is not limited to:
·      your IP address;
·      the search terms you used;
·      the pages you accessed on our Site and the links you clicked on;
·      the date and time you visited the Site;
·      the referring Site (if any) through which you clicked through to this Site;
·      your operating system (e.g. Windows XP, Mac OS X);
·      the type of web browser you use (e.g. Internet Explorer, Mozilla Firefox); and
·      other incidental matters such as screen resolution, the release of your installed Flash version and the language setting of your browser.

Use of statistical information

The statistical information referred to above will be viewable by Site administrators and certain other Hearing New Zealand staff.


This Site generates persistent session cookies for the purpose of monitoring Site usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view this Site.

Rights of Access and Correction

Your Rights

Under the Privacy Act 1993, you have the right to access and to request correction of any of your personal information provided to Hearing New Zealand in connection with your use of this Site. If you would like to see the personal information relating to you that Hearing New Zealand has stored or to change such personal information, or if you have any concerns regarding your privacy, please contact us. Hearing New Zealand may require proof of your identity before being able to provide you with any personal information.

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